We know you can't wait to get your package - so we ship fast!
Most orders received before 12:00pm Central Time ship the same business day, Monday through Saturday via the best carrier available. Most orders shipping that are received before 3:30pm Central Time ship the same business day, Monday through Friday.
- Free shipping worldwide over $ 49.99.
STANDARD SHIPPING INFORMATION:
- Your purchase will be shipped within 48 hours of placing your order - usually the same day your order is placed.
- While we can't control shipments once they leave our shop, typically most domestic packages are delivered within 2-5 working days in the US, depending on your location. Most international packages (out of US) are delivered within 6-21 days (sometimes longer, depending on your location).
- All orders are carefully packaged to ensure they arrive in perfect condition, and include delivery confirmation and tracking information.
- A tracking number for your package will be emailed to you as soon as your package ships.
- PLEASE NOTE that at the time the package is delivered, international customers may also incur a customs clearance charge as well as local and country-wide taxes (which vary). ANY custom fees, duties (tariffs), or taxes are the sole responsibility of the buyer. Because every country has different fees, these charges are NOT included in the shipping charges in our listings. Please contact your local customs office to determine what these fees will be before making your purchase. You may also check http://www.dutycalculator.com/ to determine any additional fees.
- If an order arrives damaged through the shipping carrier, please report this to us within 2 days of receiving your order. Please keep the original shipping box and packaging materials. We will require additional information and photos of the damaged package in order to file a claim. In some cases, the shipping carrier will come to retrieve the package to finish a claim. All claims must be made within 2 days of package delivery - we are unable to file a claim after 2 days.
- Damage claims must be made by contacting our shop, NOT the shipping carrier. If you have any questions, please contact us. Refunds on damaged packages can take up to 30 days, depending on the shipping carrier.
SHIPPING - UNCLAIMED PACKAGES:
- If an item comes back to us marked as unclaimed for any reason, we are not responsible for any shipping fees. The item will be relisted without refund unless the buyer contacts us, asking for the item to be reshipped at their own expense.
- If you would like to send an item as a gift, we are happy to help! We will include a note from you to the recipient, and we won't include a receipt with the shipment (it will be a surprise)! Please contact us if you would like us to ship a gift.